Jan 2nd, 2018. Posted in: News
Onboarding feels like a buzzword these days. Like “social media,” “content marketing,” and “growth hacking,” it seems inescapable no matter what industry or career you’re in.
There’s a good reason for that. Customers and members who actively engage with a brand in the first few months after purchase are much more likely to become loyal and to be boarded onto a loyalty program. Nevertheless, then still it is important to keep the process as short as possible. Remove any friction. You don’t want the queue behind your served customer to build up or to suddenly finish the experience with a boring long lasting registration. That is why at Stampwallet have created a Loyalty Chat Bot.
A simple tool that can be used on WeChat and Facebook messenger that together hold 2.2 billion users worldwide. A customer simply opens the chatbot, registers with 1 click and instantly receives a personal QR code that can be scanned by the merchant. After first consent, customers can quickly request an overview of their loyalty points and personal QR code whenever they want via the chatbot.